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Returns & Exchanges

We want you to love your Patara shoes, but if the fit isn't right, we offer free exchanges and returns for store credit on all unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, we will email you a prepaid shipping label to print and attach to your original packaging.

3

Pack and Ship

Place your unworn shoes back in their original box and drop the package off at any authorized carrier location.

4

Receive Your Refund

After our warehouse inspects the returned items, we will issue your refund or ship your new exchange pair within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing